Refund Policy
Last Updated: 5 June 2026 · Effective Date: 5 June 2026
Learn more about how our refund process works.
Happy clients mean everything to us. That's why we offer a 100% money-back guarantee if your event receives fewer than 30 uploads during your event. No lengthy forms. No complicated approval process.
Refund Eligibility
- • Your event received fewer than 30 uploads in total.
- • The refund request is submitted within 30 days of the event date.
- • The purchase was made directly through GOShare.
Refund Processing Timeline
Approved refunds will be processed within 5–7 business days to the original payment method via Razorpay. GOShare does not issue refunds in cash or via alternate payment methods.
Pre-Event Cancellation
If the event has not started and zero uploads have been received, a full refund may be requested within 24 hours of purchase.
Service Failure
If GOShare experiences a verified outage during the event that prevents guest uploads, the host is eligible for a full refund regardless of upload count, subject to GOShare's investigation and confirmation.
Refund Method
Refunds are returned to the original payment method only, processed via Razorpay.
To request a refund, email us at hello@goshco.in or contact us through the chat bubble on our website. Please include your event details and we'll process eligible refunds as quickly as possible.